5000 Thayer Center, Suite C, Oakland, Maryland 21550

ADR

At EEO Services, LLC, we understand that workplace conflicts, if left unaddressed, can escalate into formal EEO complaints and even costly litigation. Our expert EEO counseling services are designed to identify, address, and resolve disputes early through confidential Alternative Dispute Resolution (ADR) strategies, saving organizations valuable time and resources while fostering a positive work environment. We are all certified EEO counselors, having received our certification from the Equal Employment Opportunity Commission. We are also certified mediators with a depth of experience in using mediation techniques to help parties identify mutually acceptable settlement terms of employment-related disputes.

A woman on a wheelchair with her colleague
Preventing Escalation Through Early Intervention
Workplace conflicts often start as minor misunderstandings but can quickly evolve into formal complaints, impacting morale and productivity. Our trained EEO counselors work with employees and management to mediate disputes at their earliest stages, preventing unnecessary escalation. By utilizing proven ADR techniques, we help organizations maintain compliance and mitigate legal risks.
Expertise in Alternative Dispute Resolution (ADR)

Our team consists of highly trained and certified professionals who have honed their mediation and dispute resolution skills at the prestigious Justice Center of Atlanta. With a strong foundation in ADR methodologies, our team has successfully facilitated numerous workplace resolutions, achieving high success rates in resolving conflicts before they turn into formal complaints or lawsuits.

How We Help
Early Intervention & Mediation

Addressing disputes before they escalate into formal EEO complaints.

Conflict Resolution Strategies

Utilizing ADR techniques to foster mutual understanding and fair resolutions.

Legal Compliance & Risk Mitigation

Ensuring that all resolutions align with federal and state EEO regulations.

Confidential & Impartial Counseling

Providing a safe, neutral space for employees and management to discuss concerns.

Proven Success in Workplace Conflict Resolution
With a track record of successfully resolving workplace disputes, our company has helped numerous organizations avoid costly litigation and maintain a respectful and inclusive work environment. Our professionals’ expertise, backed by their specialized training at The Justice Center of Atlanta, The American University, Washington College of Law, The University of New Mexico School of Law, University of Maryland, and Cornell University allows our team to leverage this expertise to ensure effective conflict resolution tailored to the needs of your organization.
Counselling session between a man and a woman
FEDERAL EEO COUNSELING SERVICES
At EEO Services, LLC, we understand the complex and sensitive nature of Equal Employment Opportunity (EEO) matters within the federal workplace. Our experienced team of certified counselors offers timely, confidential, and impartial EEO counseling services designed to meet all regulatory requirements under 29 CFR Part 1614, in the first stage of the Federal EEO complaint process.
We support both federal agencies and complainants through the informal complaint process, offering professional guidance, clear communication, and an early opportunity for resolution.
Our Services Include
Initial Contact & Intake

We promptly connect with aggrieved parties within required timeframes and document the concern thoroughly.

Neutral Fact-Gathering

We provide clear, impartial counseling without judgment, ensuring full understanding of the allegations.

ADR Referral & Coordination

If Alternative Dispute Resolution (ADR) is elected, we coordinate with mediators and agency officials to schedule sessions.

Final Interview & Report

At the end of the informal stage, we deliver a comprehensive, timely Notice of Right to File and Counselor’s Report, in compliance with EEOC guidelines.

Education & Guidance

We help complainants understand their rights, responsibilities, and the next steps—whether they resolve informally or move to a formal complaint.

Contact Us Today
Let us handle your workplace conflict so you can focus on the important work of your organization. Addressing conflict early can lead to a positive workplace culture for all your employees. Contact EEO Services, LLC to learn more about our expert alternative dispute resolution services.
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